Shipping policy

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Thank you for shopping with us. Please read our shipping terms carefully before placing orders.
1. Order Processing Time
All orders require 1–2 days for processing before shipment.
Orders placed after 18:00 (UTC+8) will be processed on the next day.
During peak sales seasons, processing may be delayed slightly. We will notify customers via email for significant delays.
2. Estimated Shipping & Delivery Times
Our goods are shipped internationally from our overseas supply warehouse. Delivery times are estimates only, not guaranteed.
United States / United Kingdom: 7 – 10 days
Canada: 10 – 15 days
European Union: 7 – 15 days
Australia / New Zealand: 7 – 15 days
Other countries: 15 – 20 days
Factors that may extend delivery: customs clearance, local logistics delays, bad weather or global logistics events.
3. Shipping Cost
Standard international shipping: $5 for US
Shipping fee will be calculated and displayed at checkout before payment.
At present, our store adopts a fixed shipping fee model, which only charges a fixed shipping fee no matter how many items you buy
We do not offer expedited shipping at this moment.
4. Tracking Information
Once your parcel is dispatched, a shipping confirmation email with tracking number will be sent to your registered email address.
Tracking information may take 2–3 days to update after shipment.
5. Customs, Duties & Import Taxes
All international shipments may be subject to import duties, VAT, customs clearance fees charged by the destination country.
Import taxes and customs duties are the responsibility of the seller （US EU UK）
Customs duties in some American countries such as Brazil, Mexico, and Chile cannot be paid by the seller. Buyers are advised to consult local customs policies and confirm that they can bear the taxes before placing an order
6. Shipping Restrictions
We currently ship to most countries worldwide.
We DO NOT ship to:【Russia, Norway】
If your location is restricted, your order will be automatically canceled and fully refunded.
7. Lost or Undelivered Packages
If your tracking shows no updates for more than 20 days, please contact our support team. We will assist to investigate with the logistics carrier.
Contact
If you have any shipping questions, email us at 【alanwalkermanager@gmail.com】